Our Mission
Our mission is to provide psychologically-informed, culturally inclusive, and relationship-focused NDIS services that empower individuals to lead meaningful, autonomous lives.
Our Vision
We want a community where everyone, regardless of ability, is supported to live a life of choice, control, and opportunity.
Our Story
Founded on the belief that healing begins with connection, AUS Multicultural Health Care Services was created to bridge the gap between clinical care and genuine human relationships.
Our team includes support workers, recovery coaches, psychologists, and allied health professionals — all trained in trauma-informed, culturally responsive, and psychology-guided practices.
From humble beginnings to trusted provider, our growth has been fuelled by our reputation for care that feels personal, and results that are deeply impactful.
We collaborate with organisations such as PCYC and local councils to deliver:
Inclusive community events
Life skills workshops
Peer mentoring
Youth mental health outreach
Who We Support
We proudly work with:
Our Unique Model: Psychology in Practice
We integrate psychological frameworks into daily supports to create safe, therapeutic environments — even outside clinical settings.
Trauma-Informed Care
Recognising how trauma impacts behaviour, trust, and communication. Our team is trained in the latest trauma-sensitive methods to ensure that all care is delivered with emotional safety at its core.
Attachment Theory
We support participants in forming stable, trusting relationships with their workers — often a vital step in healing attachment wounds.
Polyvagal Theory
Our support workers use this framework to help regulate the nervous system, reduce anxiety, and promote social connection.
Positive Psychology
Focusing on participant strengths and celebrating even the smallest of wins builds resilience and motivation.
Cultural Competence
We honour our participants’ languages, beliefs, and lived experiences — and we recruit workers who reflect the cultural diversity of our clients.
Our Team
We are a multidisciplinary, multicultural team of NDIS professionals who bring decades of combined experience across disability, psychology, youth work, case management, allied health, and community development.
We speak multiple languages and pride ourselves on delivering services that feel like home for our clients.
Our staff undergo regular professional development, including workshops in trauma-informed practice, disability rights, neurodiversity inclusion, and positive behaviour support.
Every team member is equipped not only with skills, but also with empathy, cultural humility, and a deep passion for empowerment.